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Privacy Policy

A legal disclaimer

The Clean Electrician & Handyman LLP is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website www.thecleanelectrician.co.uk or use our services.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. Information We Collect

We collect various types of information in connection with the services we provide, including:

- Personal Identification Information: Name, email address, postal address, phone number, etc.

- Technical Data: IP address, browser type and version, time zone, location, device type, operating system, referral source, and pages viewed on our Site.

- Usage Data: How you interact with our Site (e.g., browsing history, search queries).

- Cookies: Small text files placed on your device to enhance your browsing experience. See our [Cookie Policy] for more details.

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2. How We Use Your Information

We use the information we collect for the following purposes:

- To provide, operate, and maintain our Site and services.

- To improve, personalize, and expand our Site’s functionality and user experience.

- To communicate with you, including responding to inquiries, providing updates, or sending marketing materials (if you have opted-in).

- To process transactions and manage billing information.

- To comply with legal obligations or resolve any disputes.

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3. Legal Basis for Processing Your Data

We process your personal data under the following legal bases:

- Consent: When you provide consent for us to process your data, such as subscribing to a newsletter.

- Contractual necessity: To fulfill our contractual obligations to you, such as when you make a purchase or sign up for a service.

- Legitimate interests: For example, to improve our website or provide customer service, provided this does not override your rights.

- Legal obligation: To comply with legal requirements or to protect our legal rights.

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4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with third parties for the following reasons: Legal Requirements: If required by law, or to protect our legal rights or the safety of others

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5. Security of Your Information

We take appropriate measures to protect your personal data from unauthorized access, alteration, or destruction. However, please note that no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can request to correct inaccurate or incomplete information.

  • Erasure: You may request that we delete your personal data, subject to certain conditions.

  • Restriction: You can ask us to restrict the processing of your personal data.

  • Objection: You can object to processing based on legitimate interests or direct marketing.

  • Portability: You can request that we transfer your personal data to another organization in a structured, commonly used format.

If you wish to exercise any of these rights, please contact us.

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7. Cookies

We use cookies to enhance your experience on our Site. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our Site. You can adjust your browser settings to refuse cookies, but some features of the Site may not function properly without them.

For more details, see our Cookie Policy.

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8. Third-Party Links

Our Site may contain links to other websites or services. We are not responsible for the content or privacy practices of these third-party sites, and we encourage you to read their privacy policies before providing any personal information.

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9. Retention of Your Information

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

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10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us on the contact form.

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